Type: Full-Time
Experience: 0 - 1
Category: Operations Leadership
Reference ID: HTPDD04147
Date Posted: 04/02/2019

At HomeTeam, we put people first. We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

As an Auditor, you can expect to:

  • Following up on completed sales, to include: confirming services sold, answering questions, providing pricing, scheduling service(s) and providing closure for customers.
  • Auditors provide positive customer experiences that significantly affect the customer’s likelihood to continue to use and buy additional service from HomeTeam Pest Defense.
  • Builds and maintains good customer relationships
  • Escalate appropriate inquiries or problems to mangers
  • Data entry of ongoing service, payments, autopay information, discounts, and credits
  • Validate technician paperwork for completeness and accuracy
  • Maintain customer files on computer and in filing system.

There’s plenty of perks too! HomeTeamers enjoy:

  • Comprehensive benefits package including medical, dental, vision & life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid vacation, holidays, and sick leave
  • Employee discounts, tuition reimbursement, dependent scholarship awards
  • HomeTeamer discounts
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

 Why HomeTeam?

  • HomeTeam Pest Defense is the #1 pest management company providing service to homebuilders and the 3rd largest residential pest control company in the United States.
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction.
  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
  • The Pest Management Industry is growing – and is a recession resistant line of business
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

 

Are you ready to join the (Home)Team?

 

Requirements:

We require ability to pass a drug screen and background check.

Keywords: Phone, email, mail, social media, customer, customer service, time management, auditing, communication, product, service, product knowledge, satisfaction