Customer Service Representative - Training Provided

Ruskin, Florida, United States


Type: Full-Time
Experience: 1 - null
Category: Customer Service
Reference ID: CUSTO024057
Date Posted: 01/13/2022

At HomeTeam, we put people first.

We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam’s next all-star player.

There’s plenty of perks too! HomeTeamers enjoy:

  • Comprehensive benefits package including medical, dental, vision
  • Compnay paid life Insurance
  • 401(k) plan with company match, employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts,
  • Tuition reimbursement
  • Dependent scholarship awards
  • HomeTeamer discounts
  • An opportunity to advance within the company
  • Employee referral bonuses
  • The opportunity for professional growth and respect that comes from working for an industry leader

As a Customer Service Representative, you can expect to:

  • Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics
  • Providing information to prospective customers, initiating new service and properly setting up customer accounts
  • Maintaining good customer relationships
  • Escalating appropriate inquiries or problems to managers
  • Talk to, calm down, and diffuse customers

 Why HomeTeam?

  • HomeTeam Pest Defense is a leading pest management company providing service to  homeowners and homebuilders for 25 years!
  • The company has exclusive technology with its unique Taexx® built-in pest control system during a home’s construction.
  • As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
  • The Pest Management Industry is growing – and is a recession resistant line of business
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA

Are you ready to join the (Home)Team?

Requirements:  We require the ability to pass a drug screen.  Candidates must meet the job requirements and perform job duties with or without accommodations.